Welcome to Education IAS (An Institute for UPSC CSE Preparation). We are committed to safeguarding your privacy and ensuring that your personal information is handled with the utmost care and in accordance with the Government of India’s rules and regulations. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services related to the UPSC Civil Services Examination.

Information We Collect

(i) Personal Information: We may collect personal information that you voluntarily provide, such as your name, email address, phone number, and other details you share through our contact forms or registration processes. This information is used to provide you with our educational services and support.

(ii) Usage Data: Our website may collect data on your interactions, including your IP address, browser type, operating system, referring URLs, and pages viewed. This helps us understand how you use our site and improve our services.

How We Use Your Information

(i) To Provide and Improve Services: Your information is used to deliver our services effectively, including personalized mentorship, study materials, and current affairs updates. It allows us to tailor our resources to your needs and enhance your preparation for the UPSC Civil Services Examination.

(ii) To Communicate with You: We may use your contact details to send you updates, promotional offers, or important information related to our services. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

(iii) For Analytics and Research: We analyze usage data to track trends and improve the functionality of our website. This helps us understand user behavior and make informed decisions about enhancing our services.

Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts to ensure data security, no method of electronic transmission or storage is entirely secure. Thus, we cannot guarantee absolute security but strive to protect your data to the best of our ability.

Third-Party Services

(i) External Links: Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

(ii) Service Providers: We may use third-party service providers to assist with functions such as payment processing, email delivery, and website analytics. These providers are bound by contractual agreements to maintain the confidentiality and security of your information and use it only for the purposes for which it was shared.

Cookies and Tracking Technologies

(i) Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our site and customize your experience.

(ii) Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal and regulatory requirements. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

(i) Access and Correction: You have the right to access, correct, or update your personal information held by us. To exercise these rights, please contact us using the information provided below.

(ii) Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in the emails or by contacting us directly.

(iii) Data Requests: For any questions or concerns regarding your personal information or our privacy practices, please reach out to us. We will respond to your inquiries in accordance with applicable data protection laws.

Compliance with Government of India Rules

Our Privacy Policy is designed to comply with the rules and regulations set forth by the Government of India, including data protection laws and guidelines. We ensure that our practices align with legal requirements to protect your personal information.

Changes to This Privacy and Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

For any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

• Email: educationiasdelhi1@gmail.com

For inquiries, support, or any questions regarding our courses and services, please email us. We strive to respond to all queries promptly.

• Mobile Number: +91 8527997132

You can also contact us directly via phone for immediate assistance or to discuss your specific needs. Our team is here to help you with any information you may require.

Our team is available to assist you during the following hours:

• Monday to Friday: 10:00 AM – 6:00 PM
• Saturday: 10:00 AM – 2:00 PM
• Sunday: Closed
• Office Address: Currently available through online only

Thank you for choosing www.educationias.org. We are dedicated to safeguarding your privacy and ensuring a secure and effective experience as you prepare for the UPSC Civil Services Examination.